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All Categories ​>​ ​Troubleshooting

Troubleshooting

4 articles

What to do if you experience a technical issue

Oops! Sometimes, this happens. It may be a bug, or it may be something else. Either way, our Support team is here to help. Please email support@quizdaily.com and include the following information: A…

Updated 1 year ago by Kristen

How to Take a Screenshot

How do I take a screenshot? If you need to take a screenshot, the method to do so changes depending on your device. You can view specific instructions by clicking the green dropdown arrow below your…

Updated 1 year ago by Kristen

Haven't received points for a quiz

Why haven’t I received points for a quiz? If you aren’t seeing points added to your total after taking a quiz, there could be a few reasons: If you have taken the quiz in the past , you will not rece…

Updated 1 year ago by Kristen

My streak got reset

I played a quiz today but my daily streak got reset. Why? Similar to your points, if you haven’t completed 100% of a quiz every day, you will lose your streak. If you’re in it for the streak, make su…

Updated 1 year ago by Kristen

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